Ottawa Food Security Guide
- caragardensinfo
- Jul 26
- 33 min read
Updated: Aug 5
If you're struggling to put food on the table, you're not alone.
Many individuals and families across Ottawa rely on community programs to help make ends meet. Finding the right resource, however, can be overwhelming, especially during a difficult time.
This guide was created to make that process easier by organizing food assistance programs into three categories:
Need Food Today: Free meals that can often be accessed the same day.
Groceries for Home: Food banks and community pantries that provide groceries to take home.
Ongoing Support: Community organizations that offer longer-term food assistance, referrals, and additional support services.
Understanding Ottawa's Food Support Network
Ottawa has an extensive network of food banks, community meal programs, pantries, churches, shelters, and community organizations working together to help people experiencing food insecurity. However, it's important to understand that most food banks are designed to provide emergency assistance, not a full month's worth of groceries.
Many food banks provide approximately 3–10 days of food per visit and often limit grocery hampers to once every 28–30 days so they can assist as many households as possible. As a result, many people rely on a combination of food banks, community meals, food pantries, and other support services throughout the month.
Demand for food assistance has increased significantly in recent years, placing additional pressure on organizations across Ottawa. While the city has a broad network of supports, availability can vary depending on family size, dietary needs, transportation, eligibility requirements, and overall demand.
The purpose of this guide is to bring these resources together in one place, making it easier to find the support that's available and reducing the time spent searching when food is urgently needed.
Whether you're looking for help yourself, supporting a friend or family member, or sharing resources within your community, I hope this guide makes accessing food support in Ottawa a little easier.
Please consider sharing it so more people know where to turn when they need help.
Before You Visit
Some organizations welcome walk-ins, while others require an appointment, registration, or serve only specific neighbourhoods. Eligibility, hours, and visit limits can also vary. Check each listing before you go to ensure you receive the quickest assistance. Some Ottawa Food Bank member agencies also serve clients based on postal code and may limit grocery visits, so confirming your eligibility first can save you a trip.
🟢 Walk-ins Welcome
🟡 Registration Required
🔵 Referral Required
Need Food Today
These organizations offer free meals or immediate food assistance.
The Ottawa Mission 📍 Address: 35 Waller Street
📞 Phone: 613-234-1144
✉️ Email: info@ottawamission.com
🌐 Website: https://ottawamission.com/
🕒 Hours: Breakfast: 8:00 AM to 8:30 AM Lunch: 11:20 AM to 12:00 PM Dinner: 3:00 PM to 3:30 PM Emergency Services: 24 hours/day, 7 days/week 🟢 Walk-ins Welcome 👤 Gender: All genders for community meals and most support programs. Emergency shelter is available to men (including cisgender and transgender men). 🎂 Age Group: Adults. Community meal services are available to anyone in need, including families with children. 👨👩👧 Who Can Access: Anyone in need of food or support. 🏠 Service Area: Anyone in need. 📦 Provides: - Hot breakfast, lunch, and dinner - Emergency shelter - Clothing. Showers - Health and dental services - Housing support - Addiction and trauma services - Mobile Mission Meals food truck throughout Ottawa 🔄 Frequency: Daily. 🎒 What to Bring: Nothing is required for community meals. No identification or referral is needed to receive a meal. 📝 Notes: - Community meals are available on a first come, first served basis.
- If shelter beds are full, staff work to connect individuals with other shelters or safe alternatives.
Shepherds of Good Hope 📍 Address: 216 Murray Street
📞 Phone: 613-789-8210
✉️ Email: reception@sghottawa.com
🌐 Website: https://www.sghottawa.com/
🕒 Hours: Breakfast: 7:00 AM to 8:00 AM Lunch: 11:00 AM to 12:30 PM Dinner: 4:00 PM to 5:30 PM Drop-In Centre: 7:00 AM to 11:00 PM
🟢 Walk-ins Welcome 👤 Gender: All genders.
🎂 Age Group: Adults (18+). 👨👩👧 Who Can Access: Adults experiencing homelessness or anyone in need of a free meal or drop-in support.
🏠 Service Area: Ottawa.
📦 Provides: - Hot breakfast, lunch, and dinner - Evening sandwiches and light meals - Drop-in centre - Coffee, tea, and water - Social workers and case management - Life skills assistance - Housing and support referrals - Washrooms and a safe indoor space - Connections to additional community services
🔄 Frequency: Daily.
🎒 What to Bring: Nothing. No identification, referral, or documentation is required for meal services or the drop-in centre.
📝 Notes: - Meals are free and available every day of the year. - The Community Kitchen and Drop-In Centre is fully wheelchair accessible. - Guests can meet with staff and social workers for housing, life skills, and other support services.
Centre 507 (Breakfast and Lunch) 📍 Address: 507 Bank Street
📞 Phone: 613-233-5626
✉️ Email: richardleblanc@centre507.ca
🌐 Website: https://www.centre507.org/
🕒 Hours: Breakfast: Daily, 9:00 AM to 10:00 AM Lunch: Daily, 12:00 PM to 1:15 PM Dinner: Daily, 5:00 PM to 6:30 PM Drop-In Centre: Daily, 7:00 AM to 1:30 PM and 3:00 PM to 8:00 PM Overnight Drop-In (Unhoused): Daily, 9:00 PM to 7:00 AM 🟢 Walk-ins Welcome 👤 Gender: All genders welcome.
🎂 Age Group: Adults (18+). 👨👩👧 Who Can Access: Any adult (18+) in need of meals, a safe place to spend the day, or support services
🏠 Service Area: Ottawa.
📦 Provides: - Hot breakfast, lunch, and dinner - Coffee, tea, and water - Daytime drop-in centre - Overnight warming/cooling space (not a shelter) - Clothing and hygiene supplies - Shower and personal care supports - Haircuts (availability varies) - Harm reduction services - Housing and health service referrals - Outreach and community support
🔄 Frequency: Daily.
🎒 What to Bring: Nothing is required for meals or drop-in services.
📝 Notes: - Meals are available on a first come, first served basis. - Open 365 days a year. - The overnight program is intended for people experiencing homelessness and is not a shelter. Admission is subject to a brief assessment and available space. - The building is not wheelchair accessible, but staff can bring takeaway meals to the entrance ramp upon request.
St. Luke's Table 📍 Address: 211 Bronson Avenue (Monday - Friday) | 70 James Street (Saturday)
📞 Phone: 613-235-4351
✉️ Email: info@belongottawa.ca
🌐 Website: https://belongottawa.ca/
🕒 Hours: Monday to Wednesday: 8:00 AM to 3:00 PM Thursday: 8:00 AM to 1:00 PM Friday: 8:00 AM to 3:00 PM Saturday (70 James St.): 8:00 AM to 3:00 PM Breakfast: 8:30 AM to 10:30 AM Lunch: 12:00 PM to 1:00 PM 🟢 Walk-ins Welcome 👤 Gender: All genders.
🎂 Age Group: Adults (18+) including adults accompanied by their children 👨👩👧 Who Can Access: Adults seeking a supportive environment or practical assistance, including people experiencing homelessness, housing insecurity, isolation, unemployment, mental health challenges, substance use, or those recently discharged from hospital or correctional facilities.
🏠 Service Area: Ottawa.
📦 Provides: - Hot breakfast and lunch - Coffee, tea, and water - Drop-in space - Small clothing items (socks, underwear, seasonal accessories) - Hygiene supplies - Computer and Wi-Fi access - Telephone access - Printing and fax services - Mailbox services - Recreation and social activities - Housing, health, addiction, and legal referrals - Application assistance for Ontario Disability Support Program (ODSP)
🔄 Frequency: Monday - Saturday
🎒 What to Bring: Nothing is required.
📝 Notes: - Meals are served on a first come, first served basis. - Fully wheelchair accessible. - Offers a welcoming daytime space to rest, socialize, and connect with support services.
Highjinx Community House 📍 Address: 290 Kent Street
📞 Phone: 613-864-4289 or 613-298-8302 (has two numbers available)
✉️ Email: highjinx@live.ca
🌐 Website: https://www.highjinxottawa.com/
🕒 Hours: Tuesday: 12:00 PM to 5:00 PM Wednesday: 12:00 PM to 5:00 PM Thursday: 12:00 PM to 5:00 PM Friday: 12:00 PM to 5:00 PM Saturday: 12:00 PM to 5:00 PM Closed: Sunday and Monday 🟢 Walk-ins Welcome 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Anyone in need.
🏠 Service Area: Ottawa.
📦 Provides: - Community pantry (non-perishable and fresh food when available) - Prepared meals - Tea and coffee - Pet food - Hygiene and personal care items - Laundry and cleaning supplies - Furniture bank - Household items - Homeless advocacy - Housing support and referrals - Harm reduction supplies - Community advocacy and referrals to additional services
🔄 Frequency: Daily
🎒 What to Bring: Nothing is required.
📝 Notes: - Food and pantry items are available on a first come, first served basis. - A free prepared community meal is typically served every Friday, with many meals packaged to take away. - Operates as a social enterprise, with proceeds from donated items sold in the shop helping fund free community support programs. - The building is not fully wheelchair accessible, but staff will modify services where possible for people with limited mobility.
The Well 📍 Address: 275 Elgin Street
📞 Phone: 613-594-8861
✉️ Email: receptionwell@belongottawa.ca
🌐 Website: https://belongottawa.ca/programs/the-well/
🕒 Hours: Monday: Women, women with children & gender-diverse individuals: 8:00 AM to 12:30 PM. Open to everyone: 12:30 PM to 8:00 PM Tuesday: Women, women with children & gender-diverse individuals: 8:00 AM to 12:30 PM. Closed 2:00 PM to 4:00 PM Open to everyone: 4:00 PM to 8:00 PM Wednesday-Friday: Women, women with children & gender-diverse individuals: 8:00 AM to 12:30 PM Open to everyone: 12:30 PM to 8:00 PM Saturday & Sunday: Women, women with children & gender-diverse individuals only: 8:00 AM to 3:00 PM Breakfast: 8:00 AM to 10:00 AM Lunch: 12:00 PM to 1:00 PM Dinner: 5:00 PM to 6:00 PM (Weekdays) 🟢 Walk-ins Welcome 👤 Gender: Women, women with children, and gender-diverse individuals during daytime programming.
🎂 Age Group: Adults (18+) and children accompanying a parent or guardian. 👨👩👧 Who Can Access: Adults experiencing homelessness, housing insecurity, isolation, mental health or substance use challenges, or anyone needing a supportive environment. Children may accompany their parent or guardian.
🏠 Service Area: Ottawa
📦 Provides: - Hot breakfast, lunch, and weekday dinner - Community fridge - Laundry facilities and supplies - Showers - Hygiene products - Telephone access - Computers and Wi-Fi - Community navigation and referrals - Housing, health, legal, and income support referrals - Recreational and social activities (crafts, bingo, karaoke, games) - Application assistance for Ontario Disability Support Program (ODSP)
🔄 Frequency: Daily.
🎒 What to Bring: Nothing is required.
📝 Notes: - Meals are served on a first come, first served basis. - Fully wheelchair accessible. - Features a community fridge with fresh produce and takeaway meals when available. - Provides a safe, welcoming daytime space focused on dignity, wellness, and connecting people with community supports.
Knox Presbyterian Church, Out of the Cold (Seasonal Winter Program) 📍 Address: 120 Lisgar Street
📞 Phone: 613-238-4774
✉️ Email: knoxottawa@rogers.com
🌐 Website: https://www.knoxottawa.ca/
🕒 Hours: Season: November through April. Saturdays only Doors Open: 3:30 PM Dinner Served: 4:00 PM to 5:00 PM Take-out meals: Available after 5:00 PM while supplies last. 🟢 Walk-ins Welcome 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Anyone in need.
🏠 Service Area: Ottawa.
📦 Provides: - Hot home-cooked dinner - Indoor dining in a warm, welcoming environment - Take-out meals (when available after the meal service)
🔄 Frequency: Weekly (Saturdays only during winter season)
🎒 What to Bring: Nothing is required.
📝 Notes: - Meals are served on a first come, first served basis. - Typically serves 80 to 150 guests each week during the season. - Indoor dining is available through the Centre 120 entrance on the east side of the building. - The program has operated since 1995, providing free community meals throughout the colder months. - Partially wheelchair accessible. The basement dining hall is not accessible.
St. Peter & St. Paul's Anglican Church, A Place to Go 📍 Address: 152 Metcalfe Street
📞 Phone: 613-235-1636
✉️ Email: admin@peterpaulottawa.com
🌐 Website: https://www.peterpaulottawa.com/
🕒 Hours: Friday: 7:00 PM to 9:00 PM Prepared dinner: Served during the Friday evening drop-in. 🟢 Walk-ins Welcome 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Anyone in need.
🏠 Service Area: Ottawa.
📦 Provides: - Free prepared dinner - Drop-in program - Warm indoor space - Opportunity to socialize and connect with others - Referrals to community support as needed
🔄 Frequency: Weekly (Friday evenings)
🎒 What to Bring: Nothing is required
📝 Notes: - Meals are provided on a first come, first served basis. - Fully wheelchair accessible. - Offers a welcoming, low barrier environment where guests can enjoy a meal and spend time with others in a safe setting.
Operation Come Home (Youth Meals) 📍 Address: 150 Gloucester Street
📞 Phone: 613-230-4663
✉️ Email: info@operationcomehome.ca
🌐 Website: https://www.operationcomehome.ca/
🕒 Hours: Monday to Thursday: 8:30 AM to 7:30 PM Friday: 8:30 AM to 11:30 AM Saturday & Sunday: 8:30 AM to 12:30 PM Food & Drop-In Hours: Monday to Friday, 8:30 AM to 11:30 AM (fresh and shelf-stable groceries available during drop-in). 🟢 Walk-ins Welcome 👤 Gender: All genders.
🎂 Age Group: Youth aged 16 to 25 years for the drop-in and food program. Other programs may serve youth up to age 29. 👨👩👧 Who Can Access: Youth aged 16 to 25 who are experiencing homelessness, housing instability, or are otherwise at risk and in need of support.
🏠 Service Area: Ottawa.
📦 Provides: - Fresh and shelf-stable groceries - Snacks and light meals - Drop-in centre - Housing support - Employment and education assistance - Showers - Laundry facilities - Computer and internet access - Clothing and basic necessities - Case management and referrals - Harm reduction supports - Life skills programming
🔄 Frequency: Drop in during operating hours. Food is available while supplies last. No published limit on visits.
🎒 What to Bring: Nothing is required.
📝 Notes: - Food and groceries are available on a first come, first served basis. - Fully wheelchair accessible. - Services are specifically designed for youth and young adults, with staff providing individualized support for housing, education, employment, and wellness. - Operates several social enterprises, including FoodWorks, where youth gain paid employment and culinary skills.
Care Centre Ottawa (Breakfast and Lunch) 📍 Address: 500 Viewmount Drive
📞 Phone: 613-693-0890
✉️ Email: info@carecentreottawa.ca
🌐 Website: https://www.carecentreottawa.ca/
🕒 Hours: Monday to Thursday: 10:00 AM to 3:00 PM Continental Breakfast: Monday to Thursday, 10:00 AM to 12:00 PM Hot Lunch: Monday, 12:00 PM to 2:00 PM Coffee, Tea & Snacks: Tuesday to Thursday, 10:00 AM to 3:00 PM 🟢 Walk-ins Welcome 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Anyone in need of emergency food support or a community meal. Families, individuals, seniors, and newcomers are welcome.
🏠 Service Area: Ottawa.
📦 Provides: - Continental breakfast - Hot lunch (Mondays) - Full choice food pantry (market-style food bank) - Fresh produce, dairy, eggs, meat, and bread - Pantry staples - Baby food, formula, and diapers - Personal care and household items - Pet food - Coffee, tea, and snacks - On-site social service agencies - Employment, counselling, settlement, and community support referrals - Computer café with free Wi-Fi, computers, printing, scanning, and copying
🔄 Frequency: Monday to Thursday during operating hours. Food pantry visits are subject to Ottawa Food Bank member agency guidelines.
🎒 What to Bring: No appointment is required. Guests check in upon arrival and receive a number to access the food pantry. Identification may be requested for food bank registration in accordance with Ottawa Food Bank procedures.
📝 Notes: - Meals and pantry access are provided on a first come, first served basis. - The food pantry uses a "Full Choice" model, allowing guests to select the foods that best meet their household's needs rather than receiving a pre-packed hamper. - While waiting for their pantry number to be called, guests can enjoy breakfast or lunch and connect with on-site community organizations offering additional support services. - Fully wheelchair accessible.
Groceries for Home
These organizations provide groceries or food hampers for individuals and families.
Ottawa Food Bank (Referral Network) 📍 Address: 2001 Bantree Street
📞 Phone: 613-745-7001
✉️ Email: foodbank@ottawafoodbank.ca
🌐 Website: https://www.ottawafoodbank.ca/get-help/
🕒 Hours: Monday to Friday: 8:00 AM to 4:00 PM (Administrative office) 🟡 Registration Required: Yes, through your local community food program, not at the Ottawa Food Bank warehouse. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Anyone experiencing food insecurity in Ottawa.
🏠 Service Area: Ottawa and surrounding communities served by the Ottawa Food Bank network.
📦 Provides: - Referral to your local food bank - Postal code lookup tool - Network of over 60 community food programs - Information on emergency food assistance - Home delivery referrals in some circumstances through member agencies
🔄 Frequency: Varies by your assigned community food program. Most grocery programs establish their own visit schedules and service guidelines.
🎒 What to Bring: If contacting the Ottawa Food Bank, have your postal code ready. Your local food bank may ask for identification and proof of address during registration. Requirements vary by agency.
📝 Notes: - Do not visit this address for groceries. The Ottawa Food Bank distributes food to community agencies and does not provide direct grocery pickup to the public. - Use the postal code lookup tool on the Ottawa Food Bank website or call 2-1-1 to find the food program assigned to your neighbourhood. - Community food programs may have different hours, eligibility requirements, and visit limits, so always check with your assigned location before visiting.
Parkdale Food Centre 📍 Address: 30 Rosemount Avenue, Unit 2
📞 Phone: 613-722-8019 (Grocery Program: ext. 100)
✉️ Email: info@parkdalefoodcentre.org
🌐 Website: https://www.pcfb.ca/
🕒 Hours: Tuesday: 10:30 AM to 6:15 PM Wednesday: 10:30 AM to 6:15 PM Thursday: 10:30 AM to 3:00 PM Appointments: Tuesday & Wednesday (10:30 AM to 12:15 PM, 1:00 PM to 3:30 PM) Walk-in: Tuesday & Wednesday (5:00 PM to 6:15 PM), Thursday (10:30 AM to 12:15 PM & 1:00 PM to 3:00 PM) 🟢 Walk-ins Welcome (during designated drop-in hours) 🟡 Registration Required (first visit) 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families living within the Parkdale Food Centre catchment area.
🏠 Service Area: Residents living within: North: Kichi Zibi Mikan (Ottawa River Parkway) South: Carling Avenue East: Bayswater Avenue West: Island Park Drive
📦 Provides: - Choice-based grocery program (shop-style food bank) - Fresh fruit and vegetables - Dairy products - Eggs - Fresh and frozen meat - Bread and bakery items - Pantry staples - Culturally diverse foods - Vegetarian options - Personal care products - Pet food
🔄 Frequency: Once per week using a points-based system based on household size.
🎒 What to Bring: - Proof of address (required on your first visit) - Reusable grocery bags are encouraged.
📝 Notes: - Uses a choice-based model, allowing visitors to select the foods that best meet their household's needs rather than receiving a pre-packed hamper. - Groceries are distributed using a monthly points system, with points allocated based on household size. - Offers a wide selection of fresh, nutritious, and culturally appropriate foods whenever available. - Fully wheelchair accessible.
Centretown Community Food Centre 📍 Address: 370 Catherine Street
📞 Phone: 613-232-3059
✉️ Email: manager@ccfottawa.ca
🌐 Website: https://ccfottawa.ca/
🕒 Hours: Monday: 12:00 PM to 3:00 PM Tuesday: 12:00 PM to 3:00 PM Thursday: 12:00 PM to 3:00 PM Friday: 9:00 AM to 12:00 PM Closed: Wednesday, Saturday, Sunday, and statutory holidays. 🟢 Walk-ins Welcome 🟡 Registration Required: Yes (first visit) 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing food insecurity who live within the Centretown Community Food Centre catchment area.
🏠 Service Area: Residents living within the area bounded by: North: Wellington Street South: Billings Bridge West: Lyon Street East: Main Street (including Lees Avenue)
📦 Provides: - Choice-style grocery program - Fresh fruit and vegetables - Dairy products - Meat and protein - Bread and bakery items - Pantry staples - Shelf-stable foods - Household food based on family size (approximately 3 to 4 days' worth of groceries)
🔄 Frequency: One full grocery visit per month. A limited emergency food supply may be available for a second visit within the same calendar month if needed.
🎒 What to Bring: - Government-issued or other identification for everyone in your household - Proof of address (e.g. utility bill, lease, insurance statement, internet bill, etc.) - Reusable grocery bags are encouraged.
📝 Notes: - Uses a choice-based shopping model, allowing visitors to select the foods that best meet their household's needs rather than receiving a pre-packed hamper. - Fully wheelchair accessible. - If you live outside the catchment area, staff can help direct you to the food bank that serves your neighbourhood. - The Centre also maintains a list of nearby free meal programs and community fridges for those needing immediate food assistance.
St. Joe's Supper Table 📍 Address: 151 Laurier Avenue East
📞 Phone: 613-233-4095 (ext. 252 food bank)
✉️ Email: foodbank@st-josephs.ca
🌐 Website: https://www.supper-table.ca/foodbank
🕒 Hours: By appointment only Thursday: 151 Laurier Avenue East Friday: 300 Wiggins Private (when operating) Appointment times are arranged when booking. 🟡 Registration Required: Yes 📅 Appointments Required: Yes. Clients must book an appointment online or by phone. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families living in the Sandy Hill neighbourhood who meet the program's eligibility requirements.
🏠 Service Area: Sandy Hill, Ottawa.
📦 Provides: - Grocery hampers - Fresh produce - Dairy products - Bread and bakery items - Pantry staples - Culturally appropriate foods when available - Home delivery for eligible clients who qualify
🔄 Frequency: Once per calendar month.
🎒 What to Bring: - Proof of address showing you live in the Sandy Hill catchment area. - Additional identification may be requested during registration. Contact the food bank when booking for current requirements.
📝 Notes: - Appointments are required. Email foodbank@st-josephs.ca to confirm eligibility and book your visit. - Home delivery is available only for eligible clients. - St. Joe's also operates a low barrier meal program Monday through Friday, offering coffee and sandwiches (9:30 AM to 12:00 PM) and a free community dinner (5:00 PM to 6:00 PM) for anyone in need.
Dalhousie Food Cupboard 📍 Address: 211 Bronson Avenue
📞 Phone: 613-230-3982
✉️ Email: info@dalhousiefoodcupboard.ca
🌐 Website: https://www.dalhousiefoodcupboard.ca/
🕒 Hours: Wednesday: 10:30 AM to 1:00 PM Thursday: 10:30 AM to 1:00 PM 🟢 Walk-ins Welcome 🟡 Registration Required: Yes (first visit through Link2Feed) 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing food insecurity who live within the Dalhousie Food Cupboard catchment area.
🏠 Service Area: Residents living between: North: Ottawa River South: Carling Avenue East: Lyon Street West: Breezehill Avenue
📦 Provides: - 5 to 7 days' worth of groceries - Fresh fruits and vegetables - Bread and bakery items - Pantry staples - Ethnocultural foods - Meal supplements for individuals with special dietary needs when available.
🔄 Frequency: Once per month.
🎒 What to Bring: - Photo ID for the person picking up food. - Proof of identity for every household member. - Proof of address (recent utility bill, government letter, pay stub, etc.). - Reusable grocery bags, backpack, or grocery cart.
📝 Notes: - Uses Link2Feed to register and verify household information. - Groceries are distributed based on household size. - Uses a Good Food Policy, prioritizing nutritious foods such as fresh produce, legumes, and culturally appropriate items whenever possible. - Fully wheelchair accessible.
FAMSAC Food Cupboard 📍 Address: 3865 Old Richmond Road (Hollyer House)
📞 Phone: 343-596-8288
✉️ Email: food@famsac.ca
🌐 Website: https://www.famsac.ca/
🕒 Hours: FAMSAC Storefront open appointments: Tuesday: 1:00 PM to 3:00 PM and 5:30 PM to 7:30 PM Wednesday: 6:30 PM to 8:30 PM Thursday: 10:00 AM to 12:00 PM and 1:00 PM - 3:00 PM Saturday: 1:00 PM to 3:00 PM Phone Lines: Monday to Friday, 9:00 AM to 12:00 PM 🟡 Registration Required: Yes (new clients must register). 📅 Appointments Required: Yes. Clients must book an appointment online or by phone. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing food insecurity who reside within the FAMSAC service area.
🏠 Service Area: - Bayshore - Bells Corners - Crystal Beach (Accora Village) - Craig Henry - Woodvale - Trend Arlington
📦 Provides: - Emergency grocery hampers - Fresh produce (when available) - Dairy products - Bread and bakery items - Pantry staples - Christmas gift cards - Home delivery for eligible clients with mobility challenges
🔄 Frequency: Once every 30 days.
🎒 What to Bring: - Government-issued identification. - Proof of address.
📝 Notes: - Appointments are required. Please do not arrive without booking in advance. - Food assistance is free of charge. - Fully wheelchair accessible.
Sadaqa Food Bank 📍 Address: 174 Colonnade Road, Unit 34
📞 Phone: 613-225-0909
✉️ Email: sadaqafoodbank@gmail.com
🌐 Website: https://www.sadaqafoodbankottawa.com/
🕒 Hours: Client Food Distribution: Saturday: 9:30 AM to 12:30 PM Sunday: 9:30 AM to 12:30 PM Donation Drop-off: Thursday: 9:30 AM to 1:00 PM 🟡 Registration Required: Yes (first visit) 📅 Appointments Required: Yes. Clients must book an appointment online or by phone. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Anyone experiencing food insecurity. Services are available regardless of religion, ethnicity, race, age, sexual orientation, ability, or income.
🏠 Service Area: Ottawa and Gatineau.
📦 Provides: - Emergency food hampers
- Halal food packages
- Fresh produce (when available)
- Dairy products
- Bread and bakery items
- Pantry staples
- Zabiha (Islamically slaughtered) halal meat
- Culturally appropriate food for Muslim households while serving clients of all backgrounds.
🔄 Frequency: Once per month.
🎒 What to Bring: - Photo ID for the person picking up food
- Proof of identity for every household member
- Proof of address for every household member
- Proof of monthly income (pay stub, benefit statement, etc.)
- Reusable grocery bags or backpack
- An empty bottle if you would like cooking oil.
📝 Notes: - Appointments are required. Email sadaqafoodbank@gmail.com to book a pickup time. - Although the food bank specializes in halal food, it serves everyone, regardless of faith or background. - All meat is zabiha halal, and all food is free of pork, gelatin, and alcohol. - Fully wheelchair accessible.
Britannia Woods Community House Food Pantry 📍 Address: 115 Ritchie Street, Unit 9
📞 Phone: 613-820-0853
✉️ Email: info@britanniawoods.com
🌐 Website: https://www.britanniawoods.com/food-programs/
🕒 Hours: Tuesday: 12:00 PM to 5:00 PM
Thursday: 10:00 AM to 3:00 PM
Friday: 10:00 AM to 3:00 PM 🟡 Registration Required: Yes (first visit) 📅 Appointments Required: Yes. Clients must book an appointment online or by phone. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing food insecurity who live within the Britannia Woods Food Pantry catchment area.
🏠 Service Area: Residents living within: East of: Holly Acres Road West of: Broadview Avenue North of: Carling Avenue North of: Richmond Road (Lincoln Fields / Richmond Road area)
📦 Provides: - Approximately 10 days' worth of groceries
- Non-perishable food
- Fresh fruits and vegetables
- Bread
- Milk
- Pantry staples
- Community garden access (seasonal, separate registration)
🔄 Frequency: Once per month. Weekly home delivery is available on Fridays for eligible clients who cannot attend in person.
🎒 What to Bring: - Identification for every member of your household
- Proof of address for every member of your household (driver's licence, utility bill, bank statement, government letter, etc.)
📝 Notes: - Appointments are required. Walk-ins are not accepted for food bank services. - The pantry is part of the Ottawa Food Bank network. - Food is distributed using a respectful, client-centred approach with nutritious staples and fresh food whenever available. - Home delivery is available for eligible clients who are unable to attend due to mobility or other barriers. - Fully wheelchair accessible.
Foster Farm Food Bank 📍 Address: 1085 Ramsey Crescent, Units 332 & 334
📞 Phone: 613-596-4866
✉️ Email: fosterfarmcommunityhouse@pqchc.com
🌐 Website: https://www.pqchc.com/services/Foster-Farm
🕒 Hours: Tuesday: 10:00 AM to 11:00 AM and 1:00 PM to 3:30 PM
Thursday: 10:00 AM to 11:00 AM and 1:00 PM to 3:30 PM
Note: Closed during the first week of summer programming. 🟢 Walk-ins Welcome 🟡 Registration Required: Yes (first visit) 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing food insecurity who live in the Foster Farm community.
🏠 Service Area: Residents of the Foster Farm community (Pinecrest-Queensway area).
📦 Provides: - Emergency grocery hampers
- Fresh produce (when available)
- Pantry staples
- Baby cupboard
- Pet cupboard
- Clothing closet
- Referrals to additional community supports
🔄 Frequency: Once per month (standard Ottawa Food Bank member agency schedule). Contact the food bank for emergency requests between regular visits.
🎒 What to Bring: - Photo identification
- Identification for every household member
- Proof of address (lease, utility bill, internet bill, etc.)
- If you cannot provide these documents, speak with staff. They work to reduce barriers whenever possible.
📝 Notes: - Registration is completed through Link2Feed during your first visit. - Offers additional community supports including children's programs, youth programs, computer access, and referrals through the Foster Farm Community House. - Fully wheelchair accessible.
Morrison Gardens Food Bank 📍 Address: 985A Morrison Drive
📞 Phone: 613-596-6229
✉️ Email: morrisongardens@pqchc.com
🌐 Website: https://www.pqchc.com/services/morrison-gardens
🕒 Hours: Monday: 2:30 PM to 3:30 PM
Tuesday: 9:00 AM to 12:00 PM and 1:00 PM to 3:30 PM
Wednesday: 9:00 AM to 12:00 PM 🟡 Registration Required: Yes (prior to your first appointment) 📅 Appointments Required: Yes. Call to register and book your first visit. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing food insecurity who live within the Morrison Gardens Food Centre catchment area.
🏠 Service Area: Serves a wider catchment area than the Morrison Gardens and Christie Place community programs. If you're unsure whether you're eligible, use the Ottawa Food Bank postal code lookup or call 613-745-7001.
📦 Provides: - Emergency grocery hampers
- Fresh produce (when available)
- Dairy products
- Bread and bakery items
- Pantry staples
- Community referrals and wrap-around support through Morrison Gardens Community House
🔄 Frequency: One appointment per month maximum.
🎒 What to Bring: - Registration is required before your first appointment.
- Identification and proof of address may be requested during registration.
- Contact the Food Centre if you are unsure what documentation you need.
📝 Notes: - The Food Centre is affiliated with the Ottawa Food Bank. - Staff provide referrals to housing, social services, children's programs, and other community resources through the Morrison Gardens Community House. - Fully wheelchair accessible with a ramped entrance.
Pinecrest Terrace Food Bank 📍 Address: 2483B Iris Street, Unit B
📞 Phone: 613-596-6703
✉️ Email: PinecrestTerraceCommunityHouse@pqchc.com
🌐 Website: https://pinecrestterrace.ca/food-bank
🕒 Hours: Wednesday: 9:30 AM – 12:00 PM & 1:00 PM – 3:00 PM
Thursday: 3:00 PM – 4:00 PM
Friday: 9:30 AM – 12:00 PM & 1:00 PM – 3:00 PM
Community House is open Monday, Wednesday-Friday from 9:00 AM – 5:00 PM (closed 12:00 PM – 1:00 PM for lunch). Hours are subject to change. 🟡 Registration Required: Yes (before your first appointment). 📅 Appointments Required: Yes. Returning clients can book online. New clients must call to register before booking. No walk-ins. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing food insecurity who live within the Pinecrest Terrace Food Bank catchment area.
🏠 Service Area: Residents of the Pinecrest Terrace Food Bank catchment area.
📦 Provides: - Emergency grocery hampers
- Fresh produce (when available)
- Bread and bakery items
- Dairy products
- Pantry staples
- Referrals to additional community supports through the Community House
🔄 Frequency: One appointment per month maximum. Due to high demand, appointments are often booked 3–5 weeks in advance.
🎒 What to Bring: - Registration is required before your first appointment.
- Staff will advise new clients what documentation is required when registering.
- Identification and proof of address are typically requested.
📝 Notes: - Returning clients can conveniently book appointments online. - The food bank is a member agency of the Ottawa Food Bank. - Community House staff also provide referrals, children's programming, family support, and other free community services. - Partially wheelchair accessible (accessible entrance/ramp; some interior doors and washrooms are not fully accessible).
Salvation Army Booth Centre Food Bank 📍 Address: 171 George Street
📞 Phone: 613-241-1573 (ext. 268 or 233)
✉️ Email: OttawaBooth.CFSTeam@salvationarmy.ca
🌐 Website: https://www.ottawaboothcentre.org
🕒 Hours: Appointments for Food Bank Services:
Monday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Office Hours:
Monday–Friday: 8:00 AM – 4:30 PM 🟡 Registration Required: Yes. 📅 Appointments Required: Yes. Walk-ins are accepted to inquire about services, but food bank assistance is by scheduled appointment only. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing a low-income emergency or food crisis after they have accessed their local community food bank.
🏠 Service Area: Ottawa.
📦 Provides: - Emergency food hampers
- Emergency clothing assistance
- Household items
- Christmas assistance and Toy Centre
- Referrals to additional community services
- Summer camp information for children
🔄 Frequency: Once per month for emergency food assistance. Additional clothing and household assistance is assessed on a case-by-case basis.
🎒 What to Bring: - Photo ID for every household member
- Proof of address
- Recent proof of income
📝 Notes: - This is an emergency food bank, not a primary community food bank. Clients are expected to access their assigned Ottawa Food Bank agency first before seeking assistance here. - Clothing and household support is provided following an individual assessment. - Services are available in English, French, Arabic, and Tagalog. - Fully wheelchair accessible.
Sandy Hill Community Health Centre Food Cupboard 📍 Address: 211 Nelson Street
📞 Phone: 613-789-1500
✉️ Email: info@sandyhillchc.on.ca
🌐 Website: https://www.sandyhillchc.on.ca
🕒 Hours: Monday–Friday: 8:00 AM – 4:00 PM (food cupboard access)
Centre Hours: Monday–Friday: 8:00 AM – 5:00 PM 🟢 Walk-ins Welcome: Yes. Clients can drop in through the main entrance. 👤 Gender: All genders.
🎂 Age Group: Individuals 16 years of age and older. 👨👩👧 Who Can Access: Individuals aged 16+ experiencing food insecurity.
🏠 Service Area: Primarily Sandy Hill; open to all Ottawa residents.
📦 Provides: - Emergency food hampers
- Pantry staples
- Non-perishable food
- Referrals to additional community resources and social services through the Community Health Centre
🔄 Frequency: Once every 30 days.
🎒 What to Bring: - Contact the centre for current documentation requirements.
- Staff may request identification or proof of address depending on your situation.
📝 Notes: - Food assistance is free of charge. - The program is designed as an emergency food cupboard rather than a full grocery food bank. - Services are available in English and French. - Fully wheelchair accessible.
Partage Vanier Food Bank 📍 Address: 161 Marier Avenue
📞 Phone: 613-744-2892 (ext. 6)
✉️ Email: partagevanier@cscvanier.com
🌐 Website: https://cscvanier.com/en/our-services/the-partage-vanier-food-bank/
🕒 Hours: Monday–Friday: By appointment only for food pickup. 🟡 Registration Required: Yes. 📅 Appointments Required: Yes. Food boxes are available by scheduled appointment only. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Residents of Vanier experiencing food insecurity.
🏠 Service Area: Vanier (K1L postal code).
📦 Provides: - Emergency food boxes
- Pantry staples
- Fresh produce and nutritious foods when available
- Produce from the Jardins Partage Vanier community garden (seasonal)
- Social intervention and referrals to additional community supports
🔄 Frequency: Once per month.
🎒 What to Bring: - Recent official proof of Vanier (K1L) residence - Proof of identification for every household member - Your own reusable grocery bags.
📝 Notes: - Food assistance is free of charge. - Offers services in English, French, and Arabic. - A social intervention service is available to connect clients with additional community resources and supports. - Fully wheelchair accessible.
Westboro Region Food Bank 📍 Address: All Saints' Anglican Church, 354 Madison Avenue
📞 Phone: 613-722-3851
✉️ Email: westbororegionfoodbank@gmail.com
🌐 Website: https://www.westbororegionfoodbank.com
🕒 Hours: Monday: 10:00 AM – 1:00 PM
Tuesday: 1:00 PM – 4:00 PM
Thursday: 4:00 PM – 7:00 PM 🟡 Registration Required: Yes. 📅 Appointments Required: Yes. Appointments can be booked online, by phone, or in person during operating hours. Walk-ins are not accepted for food pickup. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Anyone experiencing food insecurity who lives within the Westboro Region Food Bank catchment area.
🏠 Service Area: Residents living within:
North: Ottawa River
South: Dovercourt Avenue
East: Island Park Drive
West: Broadview Avenue
📦 Provides: - Emergency food hampers
- Approximately 3 days' worth of groceries
- Pantry staples
- Fresh food when available
- Emergency home delivery for eligible clients with mobility barriers
🔄 Frequency: Once every 28–30 days.
🎒 What to Bring: - Photo identification for every household member - Proof of address for every household member
📝 Notes: - Services are available in English and French. - Partially wheelchair accessible. Food can be brought upstairs to clients who cannot navigate the stairs.
Heron Emergency Food Centre 📍 Address: 1480 Heron Road, 1st Floor (Heron Road Community Centre)
📞 Phone: 613-737-9090
✉️ Email: info@hefc.ca
🌐 Website: https://www.hefc.ca
🕒 Hours: Tuesday: 1:30 PM – 3:30 PM
Wednesday: 6:00 PM – 8:00 PM
Thursday: 1:30 PM – 3:30 PM
Friday: 9:30 AM – 11:30 AM 🟢 Walk-ins Welcome: Yes. Clients are served on a first-come, first-served basis during operating hours. Doors open 30 minutes before distribution begins. 🟡 Registration Required: Yes (completed during your first visit). 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing food insecurity who live within the Heron Emergency Food Centre catchment area.
🏠 Service Area: - Alta Vista
- Heron Park
- Riverside Park
- Hunt Club East
- Playfair Park
- Mooney's Bay
📦 Provides: - Emergency food hampers
- Approximately 3 days' worth of groceries
- Pantry staples
- Fresh food and donated produce when available
- Food quantities based on household size
🔄 Frequency: Once per calendar month.
🎒 What to Bring: - Proof of identity for every household member
- Proof of address for every household member (examples include driver's licence, health card, birth certificate, lease, utility bill, Ontario Works statement, etc.)
- Reusable grocery bags (recommended)
- Wheeled cart if travelling by transit (recommended)
📝 Notes: - Registration must be completed before the posted closing time on your first visit. - The food bank attempts to accommodate dietary preferences when possible, but cannot guarantee halal or special diet requests. - Services are available in English, French, and Arabic. - Fully wheelchair accessible.
Barrhaven Food Cupboard 📍 Address: Walter Baker Centre, 100 Malvern Drive
📞 Phone: 613-825-4505
✉️ Email: info@barrhavenfoodcupboard.ca
🌐 Website: https://barrhavenfoodcupboard.ca
🕒 Hours: Appointment times are available 7 days a week and vary based on volunteer availability. 🟡 Registration Required: Yes. New clients must complete the online registration form or register by phone. 📅 Appointments Required: Yes. Walk-ins are not accepted for food pickup. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing food insecurity who reside within the Barrhaven service area.
🏠 Service Area: Residents of Barrhaven (Ottawa Wards 3 and 24).
📦 Provides: - Emergency food hampers
- Approximately 7 days' worth of groceries
- Pantry staples
- Fresh food when available
- Home delivery for eligible clients with disabilities or mobility restrictions
🔄 Frequency: Once every 30 days.
🎒 What to Bring: - Photo ID showing the primary household member's Barrhaven address (required at every appointment). - First-time clients must also bring identification for every household member receiving food support (e.g., birth certificate, passport, health card).
📝 Notes: - Volunteers typically return calls within 48 hours, often from a blocked phone number. - The Barrhaven Food Cupboard is 100% volunteer-run and provides food free of charge. - Fully wheelchair accessible.
Debra Dynes Family House Food Bank 📍 Address: 955 Debra Avenue
📞 Phone: 613-224-3824
✉️ Email: info@debradynes.com
🌐 Website: https://www.debradynesfamilyhouse.com
🕒 Hours: Monday: 9:00 AM – 12:00 PM & 1:00 PM – 3:00 PM
Tuesday: 1:00 PM – 3:00 PM
Wednesday: 9:00 AM – 12:00 PM & 1:00 PM – 3:00 PM
Thursday: 9:00 AM – 12:00 PM & 1:00 PM – 3:00 PM
Friday: 9:00 AM – 12:00 PM & 1:00 PM – 3:00 PM 🟢 Walk-ins Welcome (First-time clients should speak with staff upon arrival) 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Low-income individuals, working families, new Canadians, and others experiencing food insecurity who live within the Debra Dynes Food Bank catchment area. Emergency assistance is also available when appropriate.
🏠 Service Area: Residents living within:
North: Baseline Road
South: Hunt Club Road
East: Riverside Drive
West: Merivale Road
📦 Provides: - Emergency food hampers (approximately 3 days' worth of groceries)
- Emergency Baby Cupboard (diapers, formula, baby food)
- Fresh produce from the community garden (seasonal)
- Community referrals and advocacy
- Holiday hampers and other seasonal assistance when available
🔄 Frequency: Once per month for emergency food assistance. The Emergency Baby Cupboard is also available once per month.
🎒 What to Bring: - Contact the food bank for current documentation requirements. - Identification and proof of address may be requested to confirm eligibility.
📝 Notes: - If you are working or attending school during regular food bank hours, staff can arrange an alternate pickup time. - Operates a community garden, with surplus produce harvested and distributed through the food bank. - Additional supports include clothing assistance, tax clinics, resume help, emergency laundry, computer access, printing, advocacy, and referrals to community resources. - Services are available in English, French, and Arabic. - Not fully wheelchair accessible, however staff will bring food outside to clients who cannot access the building.
Ongoing Support
These organizations provide longer term food support, referrals, and community services that can help improve food security over time.
Caldwell Family Centre 📍 Address: 1475 Caldwell Avenue
📞 Phone: 613-728-1800
✉️ Email: info@caldwellcentre.ca
🌐 Website: https://caldwellfamilycentre.ca/
🕒 Hours: Monday–Friday: 8:00 AM – 3:00 PM Closed: First Friday of each month 🟢 Walk-ins Welcome: Yes (Drop-In Centre) 🟡 Registration Required: Some programs require registration; many drop-in services do not. 🔵 Referral Required: No. Some specialized services (such as free clothing assistance) require a referral from a social worker. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals, families, seniors, youth, newcomers, and anyone in Ottawa experiencing poverty, food insecurity, social isolation, or other barriers.
🏠 Service Area: Primarily west-central Ottawa, with many community support programs available to residents across Ottawa.
📦 Provides: - Daily breakfast and lunch
- Drop-in centre
- Wraparound support services
- Housing and homelessness support
- Addiction and recovery referrals
- Employment and education support
- Computer café with internet access
- Children's and youth programs
- Summer camps and after-school programs
- Healthy meals and snacks for children
- Seniors outreach
- Clothing assistance
- Hidden Gems Boutique (low-cost clothing and household goods)
- Christmas assistance
- Volunteer opportunities
- Community events and social activities
- Food bank (covered separately in your directory)
🔄 Frequency: Ongoing. Most support services are available year-round, while some programs operate on scheduled dates or seasonal registration.
🎒 What to Bring: - No identification is required for the Drop-In Centre or community meals.
- Some programs require registration and may ask for identification, proof of address, or a referral depending on the service.
- Contact the Centre for program-specific requirements.
📝 Notes: - Serves 350–500 free breakfasts and lunches every weekday. - Provides off-site meal delivery to low-income seniors, families, and residents with mobility challenges living in select Ottawa Community Housing buildings. - Wraparound services help connect clients with housing, addiction supports, education, employment, and other community resources. - The Hidden Gems Boutique offers affordable clothing, toys, and household goods, while families referred by a social worker may qualify for free emergency clothing assistance. - City of Ottawa Employment and Social Services Outreach visits the Centre every second and fourth Thursday from 10:30 AM–2:30 PM to help residents access financial and social assistance. - Fully wheelchair accessible.
Lowertown Community Resource Centre 📍 Address: 40 Cobourg Street
📞 Phone: 613-789-3930
✉️ Email: reception@crcbv.ca
🌐 Website: https://crcbv.ca/en/
🕒 Hours: Monday–Friday: 8:30 AM – 4:30 PM
Closed: 12:00 PM – 1:00 PM for lunch
Closed: Saturday and Sunday 🟢 Walk-ins Welcome: Yes, for many information, referral, and support services. Some programs accept drop-ins, while others require appointments. 🟡 Registration Required: Some programs require registration. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Residents of Lowertown, with some programs available to the broader Ottawa community depending on eligibility.
🏠 Service Area: Primarily Lowertown (K1N area), Ottawa.
📦 Provides: - Information, advocacy, and referrals
- Crisis intervention
- Housing support and affordable housing advocacy
- Community development initiatives
- Tax clinics
- Community gardens
- Energy assistance applications (Ontario Electricity Support Program & LEAP)
- Holiday assistance registration
- Back-to-School assistance registration
- Children's, youth, and after-school programs
- Summer camps
- Youth sports
- Parenting supports
- Computer and internet access
- Community kitchen
- Volunteer opportunities
- Emergency food bank (covered separately in your directory)
🔄 Frequency: Ongoing. Services are available year-round, with individual programs operating on their own schedules.
🎒 What to Bring: - Programs requiring registration may request identification, proof of address, or proof of eligibility.
📝 Notes: - Services are free of charge. - Offers services in English, French, Arabic, Italian, Spanish, Somali, Swahili, Lingala, Rundi, Creole, with interpretation available upon request. - Operates the Lowertown Community House at 145 Beausoleil Drive, offering neighbourhood programming, community activities, and additional family supports. - Assists residents with applications for financial assistance, housing supports, holiday programs, and other community resources. - Fully wheelchair accessible.
Rideau-Rockcliffe Community Resource Centre 📍 Address: 815 St. Laurent Boulevard, Room 100
📞 Phone: 613-745-0073
✉️ Email: info@crcrr.org
🌐 Website: https://www.crcrr.org
🕒 Hours: Monday–Friday: 8:30 AM – 12:00 PM & 1:00 PM – 4:30 PM
Summer Hours (July & August): 8:30 AM – 12:00 PM & 1:00 PM – 4:00 PM
Closed daily from 12:00 PM – 1:00 PM for lunch. 🟢 Walk-ins Welcome: Yes, for general information, intake, and many community support services. 🟡 Registration Required: Some programs require registration. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Residents of the Rideau-Rockcliffe catchment area, including individuals, families, youth, newcomers, and seniors. Some services are available to the broader Ottawa community.
🏠 Service Area: Primarily residents of:
- Overbrook
- Forbes
- Carson Grove
- Lindenlea
- Castle Heights
- Manor Park
- New Edinburgh
- Rockcliffe Park
- Cummings
- Viscount Alexander Park
- Parts of K1K, K1M, and selected K1G postal codes (Ward 13).
📦 Provides: - Information, advocacy, and referrals
- Crisis intervention and short-term counselling
- Housing support
- Income tax clinics
- Employment and entrepreneurship programs (Incubator13)
- Newcomer settlement support
- Children's, youth, and family programs
- Homework clubs and after-school programs
- Parent-child programming
- Seniors support
- Diabetes education
- Community gardens
- Low-income energy assistance (LEAP & Ontario Electricity Support Program)
- Volunteer opportunities
- Community events
- Emergency Food Bank and Baby Cupboard (covered separately in your directory)
🔄 Frequency: Ongoing. Most services operate year-round, while some programs are seasonal or scheduled throughout the year.
🎒 What to Bring: - Programs requiring registration may request identification, proof of address, proof of income, or other eligibility documents.
📝 Notes: - Services are free of charge. - Operates Carson Community House, offering after-school programs, youth groups, sports, community kitchens, computer access, laundry facilities, community gardens, and neighbourhood events. - Operates Incubator13, which provides employment, entrepreneurship, technology, and innovation programming for youth and adults. - Offers services in English and French, with selected programs and staff available in Arabic and Turkish. - Fully wheelchair accessible, though food bank clients use a separate rear entrance and the chair lift may occasionally be unavailable.
Russell Heights Community House 📍 Address: 1799 Russell Road, Units D & E
📞 Phone: 613-736-9855
✉️ Email: housecoordinator@russellheights.ca
🌐 Website: https://www.russellheights.ca
🕒 Hours: Monday–Thursday: 10:00 AM – 6:00 PM Friday: Office services available; program hours vary. 🟢 Walk-ins Welcome: Yes, for general information, referrals, computer access, and many community programs. 🟡 Registration Required: Some programs require registration. 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Residents of the Russell Heights community and surrounding southeast Ottawa neighbourhoods, including children, youth, adults, seniors, newcomers, and families.
🏠 Service Area: Primarily the Russell Heights community and surrounding southeast Ottawa. Many programs are designed specifically for local residents.
📦 Provides: - Information, advocacy, and referrals
- Children's programs
- Youth outreach and drop-in programs
- Homework and academic support
- Youth employment support
- Leadership and life skills development
- Adult recreation and wellness programs
- Community garden
- Food security initiatives
- Computer and internet access
- English as a Second Language (ESL) support
- Monthly Women's Nights
- Community events
- School supplies program
- Volunteer opportunities
- Emergency Food Bank (covered separately in your directory)
🔄 Frequency: Ongoing. Programs operate year-round, with seasonal activities such as summer camps, winter skating, and community events.
🎒 What to Bring: - Registered programs may require participant information or proof of residency.
📝 Notes: - The Community House has served the Russell Heights neighbourhood for nearly 30 years, focusing on improving quality of life through social, recreational, educational, and health programming. - Programs place a strong emphasis on children, youth, food security, community engagement, and social inclusion. - Operates a community garden and a variety of food security initiatives throughout the year. - Services are available in English and French. - Partially wheelchair accessible. Call ahead if accessibility assistance is required.
St. Mary's Home Young Parent Outreach Centre 📍 Address: 780 de l'Église Street
📞 Phone: 613-749-2491
✉️ Email: info@stmaryshome.com
🌐 Website: https://www.stmaryshome.com
🕒 Hours: Monday–Friday: 9:00 AM – 4:00 PM 🟢 Walk-ins Welcome: Yes, for information, intake, and some programs. 🟡 Registration Required: Yes, for most ongoing programs and services. 👤 Gender: All genders.
🎂 Age Group: Pregnant youth and young parents 14–29 years old Children 0–5 years old 👨👩👧 Who Can Access: Pregnant youth, young mothers, young fathers, and their children living in Ottawa. Services are designed for young families from pregnancy until a child's sixth birthday.
🏠 Service Area: Ottawa.
📦 Provides: - One-on-one case management and support
- Pregnancy support
- Parenting education
- Prenatal nutrition program (Buns in the Oven)
- SafeCare in-home parenting support
- Children's playgroups
- Baby wellness clinics
- Breastfeeding support
- Young fathers programming
- High School Achievement Centre
- Life skills and personal development
- Budgeting and financial literacy
- Counselling and mental health support
- Limited child care during programs
- Community meals and free lunches during many programs
- Referrals to housing, health care, education, and other community resources
- Food bank and emergency food support (covered separately in your directory)
🔄 Frequency: Ongoing. Services and programs are available throughout the year, with participants attending based on individual needs and program schedules.
🎒 What to Bring: - No documents are required for initial intake. - Staff may request additional information depending on the program.
📝 Notes: - St. Mary's Home provides a "one-stop" Young Parent Outreach Centre, bringing together health, education, parenting, and social supports under one roof. - Services are free of charge. - Programs continue from pregnancy until a child's sixth birthday, helping families build long-term stability. - Offers services in English and French. Interpretation is available for some programs. - Fully wheelchair accessible.
Centretown Churches Social Action Committee 📍 Address: 370 Catherine Street
📞 Phone: 613-232-3059
✉️ Email: manager@ccfcottawa.ca
🌐 Website: https://www.centretownchurches.org
🕒 Hours: N/A - Call for Information (add in whether they do walk ins, require registration, need a referral) 👤 Gender: All genders.
🎂 Age Group: All ages. 👨👩👧 Who Can Access: Individuals and families experiencing poverty, food insecurity, homelessness, housing instability, or social isolation in Centretown. Many programs are open to anyone in need.
🏠 Service Area: Primarily Centretown and downtown Ottawa, though several outreach initiatives support vulnerable residents throughout the urban core.
📦 Provides: - Social justice advocacy
- Housing and homelessness advocacy
- Poverty reduction initiatives
- Community outreach projects
- Summer Health & Hygiene Project
- Winter warmth initiatives
- Volunteer opportunities
- Community education and guest speaker events
- Coordination of 22 member churches providing meals, shelter, fellowship, and outreach
- Oversight of the Centretown Community Food Centre (listed separately in your Food Bank section)
🔄 Frequency: Ongoing. Outreach projects, advocacy initiatives, and church programs operate throughout the year, with additional seasonal initiatives during summer and winter.
🎒 What to Bring: - Contact the organization or participating church for program-specific details.
📝 Notes: - CCSAC is a coalition of 22 downtown Ottawa churches that has served the community since 1967. - In addition to operating the Centretown Community Food Centre, CCSAC focuses on four major priorities: food insecurity, affordable housing, income insecurity, and social isolation. - Many member churches offer free meals, emergency shelter, warming spaces, fellowship, and seasonal programs, making CCSAC a valuable hub for connecting people with ongoing support. - Community outreach includes projects such as the Summer Health & Hygiene Project, Winter Warmth initiatives, and public education through guest speaker events.
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